Privacy Policy
Your privacy is paramount. This policy outlines how we collect, use, and protect your personal information.
Last Updated: May 06, 2025
At WebbsAI, we understand the importance of privacy and the protection of Personal Information, and we are committed to providing a safe and secure environment for our users. This Privacy Policy explains how we collect, use, and protect your Personal Information as part of our website building service, powered by Generative AI. By using our service, you signify your acceptance of the terms of this Privacy Policy. If you do not agree or are not comfortable with any aspect of this Policy, please do not use our service.
What “Personal Information” means
In this Policy, "Personal Information" means information that identifies you as an individual, such as your name, email address, telephone number, or billing information. Personal Information does not include "Usage Data," which we define as encoded or anonymized information or aggregated data we collect about a group or category of services, features, or users which does not contain personally identifying information.
How we collect, use, and share your Personal Information and other information
Information you provide to us:
When you use our service, we may collect Personal Information such as your name, email address, or billing information. Additionally, as you build your website, the software continuously saves changes made by you with the server and will document items such as when you are working and saving changes, when you last opened the builder, and when sites are published. We may also retain the contents of any messages you send to us or through the Chat messages, and we may collect information you provide in user content that you post or upload to the Service ("User Content"). WebbsAI may use Personal Information provided to operate, improve upon, and personalize the Service, for billing identification and authentication, to contact and communicate with you about the Service and your use of the Service, to support use of the Service, to send marketing materials for research purposes, and to generally improve the content and functionality of the Service. We may also combine your Personal Information with third-party analytics information to build a broader profile of our individual users so that we can serve you better and provide custom, personalized content and information. Additionally, we may use the Personal Information we collect for identification and authentication and fraud prevention, to analyze website usage and improve the Service, for internal market research, troubleshooting problems, to enforce our Terms of Service, and as otherwise set forth in this Policy. Note that we will never email you to ask for your account information. If you ever receive such an email, please forward it to help@webbsai.com. For more information about our procedures in this regard, please review our Terms of Service. We use financial information solely as authorized by you in accordance with the Service. While WebbsAI does not store your credit card information and will use commercially reasonable efforts to ensure the security of all credit card and all other Personal Information, we expressly disclaim any liability for any unauthorized access to or use of our secure servers and/or any and all personal and/or financial information stored therein, and you agree to hold WebbsAI harmless for any damages that may result therefrom.
Information we may receive from and share with third parties:
We may now or in the future receive Personal Information about you from third parties. For example, if you access our Service through a third-party connection or log-in or connect an application to WebbsAI, that third party you connected with may pass certain information about your use of its service to WebbsAI. This information could include, but is not limited to, the user ID associated with your account, an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that third-party service. You should always review and, if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Service.
Information collected from log files:
At WebbsAI, we collect certain technical information from visitors to our customers' websites through our web servers. This information includes the Internet Protocol (IP) address, date/time of webpage or feature access, user agent string that identifies the browser or operating system, installed fonts, mime-types, browser language and timezone, Silverlight data, installed plugins, HTTP headers, and screen resolution. We use this information to monitor the volume of our customers' website traffic for billing purposes, such as in tiered pricing plans based on the number of unique visitors to a customer's website. We also analyze this technical information for our own purposes to measure the number of active websites published using our Service, and to create analytics products that help customers visualize their site usage, track conversions, and provide other measur
How we store and secure your information
We use industry-standard physical, managerial, and technical safeguards to preserve the integrity and security of your information.
How we transfer your information to our U.S. offices
If you are accessing the Service from outside the United States, be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
How long we keep your information
We retain your Personal Information for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.
Your choices about your information
You may update, correct, or delete your account information and email preferences at any time by accessing your account settings page on the Service.
Children's privacy
WebbsAI does not knowingly collect or solicit personal information from anyone under the age of 13.
California privacy rights
California Civil Code Section 1798.83 permits customers of WebbsAI who are California residents to request certain information regarding our disclosure of personal information.
Links to other websites
We are not responsible for the practices employed by websites or services linked to or from the Service.
How to contact us
If you have any questions about this Policy or our privacy practices, you can contact us at help@webbsai.com.